What product families can I combine in an enquiry?
Discuss stemware, cocktail and bar glasses, serving vessels, designated borosilicate tea pieces, vases and candleholders. Provide the collection concept and quantities so available formats and required evidence can be reviewed for each use.
Can you work from our drawing?
A drawing-led enquiry can be assessed for producibility. Include geometry, critical dimensions, capacity, glass and finish requirements, quantity and authorised artwork, then confirm tooling, samples and commercial terms for the agreed design.
Are all glasses borosilicate or heat resistant?
No universal material or heat-use claim applies across these directions. Confirm the composition and operating instructions for the selected product; designated borosilicate items still need their own body, accessory and use assessment.
How should I interpret the listed diameter and oz values?
They are published selection references. Confirm the diameter measuring point, final dimensions, capacity basis and tolerances in the drawing. The oz notation has not been converted into millilitres.
Can plain glass and decorated versions be compared?
Request the feasible finishes for the selected body and provide original artwork or a colour target. Agree the actual method, decoration position, appearance tolerance and required contact or cleaning evidence before approval.
How is handmade variation handled?
Identify critical fit and handling features, then agree the permitted shape, colour and optical variation against a sample. Use that written reference during inspection so intentional craft character is distinguished from unacceptable defects.
Can a candleholder be used with any candle?
Candle type, dimensions, clearance and setting need to be specified. Review the selected holder for stability and appropriate heat and use conditions; a decorative shape does not establish universal candle compatibility.
Can our logo or retail packaging be included?
Provide authorised files and the required label, marking or box presentation. Confirm the feasible unbranded supply or private-label route, quantities, sample approval and protection for the chosen glass and finish.
What are the minimum order, sample fee and delivery time?
They depend on format, decoration, development and packaging. Send the selection, quantity and schedule, then agree sample and tooling charges, minimum order and production milestones in the quotation.
What helps you quote a complete collection?
Include formats, dimensions, capacity and measuring basis, glass and finish direction, original artwork and quantities. Add intended uses, destination evidence, set contents, packaging, sample needs and target shipment date.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.