What products can I include in an enquiry?
Include knife sets and individual chef, santoku, slicing, bread, utility or paring knives, plus fruit knives, peelers, kitchen or poultry shears, sharpeners, blocks and related accessories. List the required article and quantity separately.
Can the steel and handle materials be changed?
Alternative steel and handle directions are listed for several products. Provide the exact grade, handle composition and finish you require; availability, technical feasibility and cost must be confirmed for that item.
Do the reference piece counts include the block or scissors?
Please define each item in the retail pack. Confirm the number of knives, shears, block and accessories separately so the quoted count matches the approved assortment.
Are patterned blades necessarily layered steel?
No. Specify whether the requirement is a surface pattern or a documented layered-steel construction, and request the exact material and construction evidence for the selected blade.
Can I use the referenced sharpener on every knife?
The two-stage sharpener references exclude coated blades, serrated blades and scissors. Confirm compatibility with the exact knife and edge before selecting a maintenance tool.
Can I request customised colours and packaging?
Yes. Send colour references, authorised artwork, assortment and packing requirements for a feasibility proposal. State protective-tip needs, insert materials, display format and any documented sourcing requirement.
Are samples free, and what is the minimum order or lead time?
Sample service is listed, but free samples, universal minimums and fixed schedules are not established here. Request current sample charges, minimums and timing for the agreed materials, design and packing.
Which evidence should accompany a knife or tool order?
Define the required dimensions, materials, functional and contact evidence, inspection criteria, care instructions and protective packing. Any certificate or performance claim must cover the exact product, finish and relevant scope.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.