Which pet-product families can I enquire about?
Pads and holders, waste bags and scoops, enclosures, kennels and carriers, beds, bowls and feeding products, toys, scratching items, litter accessories, travel covers and selected small-animal products can be included for current assessment.
How should I choose the size?
Provide the actual animal, body dimensions, movement and intended use. Current internal and external dimensions, openings, usable space and fit must be confirmed on the selected drawing and sample.
Are carriers automatically airline approved or covers crash rated?
No such general approval is assumed. Provide the intended transport conditions and required acceptance criteria so the exact design and supporting evidence can be reviewed.
Can you review a camera-equipped feeder?
Yes. Provide hopper, food, power, connectivity, application and destination requirements. The dry-food reference has specific indoor and cleaning restrictions; current hardware, software, documents and commercial availability require confirmation.
Are all pet products washable or dishwasher safe?
Care depends on the actual material, assembly and components. Electrical bodies and removable feeding parts can have different restrictions. Confirm the selected item’s instructions before purchase.
Can I request special materials, colours or branding?
Send the required construction, colour, authorised artwork and performance targets. Current options, rights, development, tooling, samples and costs are assessed for the specific item.
How are toys and small-animal products assessed?
State the species, body size, behaviour and activity. Review openings, retention, moving or small parts, wheel or toy geometry, stability, material and cleaning for the actual product.
What are the MOQ, sample fees and lead time?
They depend on current designs, dimensions, materials, development, tests, quantities and packing. Send the complete brief, destination and target dates for a written quotation and sample plan.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.