Which product directions can be discussed?
Start with drinking glasses and tumblers, or provide a stemware or decorative-glass brief. Confirm the current available shape, composition, finish and specification before sample approval.
Are fixed dimensions or capacities available?
Request the specification for the proposed model. Include your target dimensions, usable volume and preferred weight so available formats can be compared; no unconfirmed numerical specification is assumed from a general category.
Is every piece made from the same glass material?
Confirm composition for each selected item. A glassware family description does not establish crystal, borosilicate, lead-free or heat-resistant performance across the entire range.
Can colours or branding be customised?
Provide authorised artwork and a colour or surface target. Ask which marking, finish and private-label options are feasible for the selected format, with sample, tooling and quantity terms quoted individually.
Can decorative glass be used for drinks or candles?
Intended use needs a specific assessment. Request food-contact evidence for drinking applications or appropriate candle-use and heat checks for a candleholder; appearance alone is not a suitable basis for those claims.
How are samples approved?
Agree the actual format, drawing, finish and use requirements first. Review handling and appearance alongside any required tests, then keep the accepted sample and specification together as the order reference.
How should sets be packed?
Specify the number and mix of pieces, retail presentation and transport requirements. Agree separators and carton protection, with a packed sample or transit evaluation where needed.
What are the minimum order and lead time?
They are confirmed for the selected item, colour, decoration and packaging. Provide quantities and a target date, then agree sample charges, minimum order and production milestones in the quotation.
What should I send for a quotation?
Send product purpose, format or drawing, capacity and dimensions, preferred composition and finish, quantities and destination. Add artwork, required evidence, packaging, sample needs and schedule.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.