What can be included in a collection enquiry?
The brief can cover drinking glasses, stemware, whisky glasses, pitchers, bottles, dispensers, canisters, plates, bowls, tea and coffee service, vases and candleholders, with glass and ceramic directions. Describe the product mix and intended use so suitable items can be shortlisted.
Are handmade and machine-made glass directions available?
Both are sourcing directions within the range. The selected item determines the appropriate construction, appearance, dimensions and sample requirements. Discuss acceptable variation and the desired finish rather than assuming all articles use the same process.
What numerical references are shown?
Examples include a tumbler at 8.7 cm diameter and 9.6 cm height, a 2 L pitcher at 23.5 cm height, a decorative vase at 9 cm diameter and 11 cm height, and stemware at 8 cm diameter and 21.5 cm height. Confirm an available or authorized design before ordering.
Does a reference mean I can reproduce the exact design?
No. The references help communicate proportions and finish directions. Current supply, private-label options, tooling, artwork and design ownership need to be confirmed for the selected article. Provide your own authorized design brief where relevant.
Can you develop colours, textures or branded packaging?
Submit the desired finish, colour standard, article list and packaging artwork. Feasibility, minimums, development charges, approval stages and exclusivity depend on the selected products. Unbranded supply and private-label options are confirmed in the quotation.
Are all glasses dishwasher safe or suitable for hot liquids?
No universal care or thermal claim applies. Different glass, colour and decoration systems can have different limits. Confirm food use, cleaning and temperature conditions for each selected item, supported by the relevant documents and sample review.
Can storage jars or bottles be specified as leak resistant?
Include the required sealing performance, intended liquid or food, closure construction and handling conditions in your enquiry. Confirm performance for the complete jar or bottle and its selected lid or cap. Appearance alone does not establish airtightness or leak resistance.
Can Christmas or LED glass decorations be discussed?
Yes, as project-specific enquiries with current model availability to confirm. Provide the design, power source, intended environment, destination and seasonal delivery target. Electrical construction and applicable documentation must be reviewed before supply is agreed.
How do samples, minimum order and lead time work?
They are confirmed for the actual item list, finishes, customization and quantities. State how many of each product you require and what the samples need to demonstrate. Sample charges, production timing and shipping are quoted separately; no single minimum or delivery period applies to the full range.
What should I include for a quotation?
Send reference images or authorized drawings, shape and capacity targets, dimensional limits, colours, quantities per item, destination, packaging and required arrival window. Add care, testing, food-use or electrical requirements so these can be addressed before sample approval.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.