Which product directions can be included?
Teapots, tea and coffee cups, double-wall mug directions, pitchers, water bottles, storage jars and oil or vinegar vessels can be discussed. Selected drinking, table or barware and decorative vases or candleholder concepts need their own specifications. Current options are confirmed by item.
Are the teapot sizes current stock specifications?
The displayed numbers are historical design references. Confirm current availability and obtain a proposed sample with the actual capacity method, dimensions, tolerances, weight and components. Do not treat an earlier catalogue value as an accepted specification for a new order.
Can an infuser and lid be changed?
Send the required filter arrangement, opening, material and lid or handle preferences. Feasibility, compatibility, tooling and charges need assessment for the selected body. Confirm fit, assembly, pouring and cleaning on the complete sample before approval.
Does borosilicate mean stove or dishwasher safe?
No universal appliance rating follows from that material description. Provide the intended temperatures, heating method, cleaning and handling conditions. Request suitable product-specific evidence and care instructions for the exact vessel, decoration and components before making an appliance claim.
What should be checked on a double-wall cup?
Define serving volume, construction, handle clearance, rim, base, temperatures and cleaning method. If insulation performance matters, agree a measurable criterion and supporting test. Confirm the actual design and any sealing details rather than assuming all double-wall forms behave identically.
Can logos, colours and gift packing be discussed?
Yes, send authorised artwork, colour references, placement and the proposed retail unit. Available processes, component mix, box structure, protection and labels are confirmed for the project. Sample appearance, acceptable variation and commercial terms require approval before production.
Are samples free or minimum quantities fixed?
Sample charges, freight, development, tooling, minimum quantities and timing depend on the selected item and order. Provide quantities by design, finish and packing. The current quotation confirms those terms; historical catalogue conditions are not commitments for a new enquiry.
What information makes a quotation useful?
Send product references or drawings, capacities and dimensions, intended contents and use, cleaning or heating conditions, component materials, quantities, authorised artwork, destination-market documentation, retail packing and required receipt date. Identify essential features and acceptable alternatives.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.