Which products can be combined in a sourcing enquiry?
Cutting boards, chopsticks, cooking tools, mats, toothpicks, knife blocks, dumpling mats and mortar-and-pestle directions can be discussed together. Serving trays, cheese boards, cutlery organisation, tea and selected household accessories extend the scope. Send the requested assortment and quantities so each article receives its own specification.
Can you develop from our drawing or sample?
Drawing- and sample-based development can be discussed. Provide dimensions, construction, material, finish and intended use, plus target quantity and packing. Feasibility, development charges and approval stages are confirmed for the project before an order is committed.
Are all products made from the same bamboo or wood?
No single material specification should be assumed across the assortment. Confirm the species or bamboo construction, adhesives, finish and any hardware for each article. Different natural grain, colour and construction require their own agreed appearance and care limits.
What board sizes can we use as a starting point?
Current references include 40 × 30 × 1.9 cm, 40 × 30 × 3 cm and 49.6 × 35.6 × 2.6 cm. They belong to separate articles. Confirm the exact construction, handle, weight and current packing rather than treating the dimensions as one interchangeable design.
What chopstick dimensions are available as references?
Two references list 25 × 0.65 × 0.45 cm and 24 × 0.75 × 0.38 cm. Confirm the cross-section, taper, material and number of pairs per pack. A carton notation alone is not a reliable statement of the final retail set content.
Are the knives in a knife-block picture included?
Inclusion must be stated in the quotation. A block reference measures 18 × 13 × 22 cm, but knives shown for demonstration do not automatically form part of the order. Specify blade types, slot arrangement and whether the programme covers an empty block or a complete set.
Can the dumpling mat be used for steaming?
The round reference is a dumpling preparation mat with a listed 40 cm diameter. Confirm the intended process and use instructions. Preparation, serving and steaming are different uses, so suitability for steam exposure cannot be inferred from its appearance.
Can we request logo marking and private-label packaging?
Discuss engraving, hot stamping and packaging artwork for the chosen product and material. Approve the mark position, detail and appearance on a sample. Confirm unbranded or private-label options and artwork ownership rather than assuming that an existing retail presentation can be reused.
Are antimicrobial or mould-proof claims included?
Such claims need product-specific evidence and approved wording. Agree material, finish, moisture control and care instructions first, then identify any additional testing needed for the destination. A general bamboo description is not a substitute for a report supporting a specific performance claim.
Are the products dishwasher safe or suitable for very hot cookware?
Confirm care and exposure limits for the exact article. Wood and bamboo constructions, finishes and joints can differ. Specify the cleaning process or hot-pan requirement and agree the supporting evaluation; no universal dishwasher or temperature rating is offered for the collection.
What are the MOQ, sample terms and lead time?
They are quoted against the selected articles, quantities, finish, artwork and packing. State whether samples are for appearance review, fit, performance evaluation or packaging approval. Confirm sample charges and production timing after the specification and approval requirements are clear.
What should we send for an accurate quotation?
Send product types, reference sizes or drawings, material and finish preferences, quantities per article, required marking, pack counts and destination. Include intended use, required documents and delivery target. For sets, list every included component and distinguish accessories from display props.
Who handles my enquiry?
Factory Sourcing Hub handles this enquiry as an independent sourcing and trading service. The product route, supplier suitability, sample scope and order responsibilities are agreed for the actual project.
How do I get a price and order minimum?
Send the product reference, quantities per variation, customization and packaging. Prices, minimums, sample charges and delivery dates are confirmed in a current quotation; the page is not a live inventory or price feed.
Can I discuss samples and inspection before ordering?
Yes. State whether you need a reference sample, a customized sample or development work. Agree the sample cost and shipping, approval specification, inspection plan and remedy for non-conforming goods before the bulk order.
What should I attach to my email?
Reference images, drawings, logo artwork and a product list are useful. Include quantities, the intended users and sales market, packaging, required documents and timing. After submitting the form, email attachments to kunhuow@gmail.com with your enquiry reference.